1) Do not leave out any facts.
2) Remember more information is always better than less.
3) When an error occurs, stop what you are doing and write down as much information as possible.
4) Make sure it is an error and not a feature.
5) Be very specific on what windows and buttons are pressed.
2) Remember more information is always better than less.
3) When an error occurs, stop what you are doing and write down as much information as possible.
4) Make sure it is an error and not a feature.
5) Be very specific on what windows and buttons are pressed.
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